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2011 Client Survey Results

Prime Entry Scores 94.86% in their online 2011 Client Satisfaction Survey

Drum Roll...

and the winner  is……

Miss Clare White from Poole in Dorset.  Clare was chosen at random from a large selection of names by Stephanie’s son Corey when he came into the office for a few hours just before Christmas.

Clare came to us as a client recommended by her brother Joseph, a client near Stratford upon Avon.

For taking part Clare wins a huge hamper of wines and cheese and all sorts of other goodies as supplied by our good friend Charlie Turnbull

Thank you to everyone who took the time to complete our survey.  The results show that we actually scored a great 94.86% satisfaction across the board which is fantastic news.  But not wishing to be complacent, our scores where cut because some people feel our communication regarding fixed fees, chasing books and records and generally communicating information to our clients is not worthy of 100% result.

We want 100%, so we are looking very carefully at improving on our communication to our clients.  Writing letters chasing for books and records are all part of our every day business and each of us will work on getting this process, particularly our huge database system which is used to generated a lot of our regular communication to be much more efficient.

New for 2012 will be a regular email news service, with an exciting quarterly downloadable document for all to read packed with some free tips, reminders on important dates and some useful information collected by us here at prime entry.

In the meantime I wish everyone a Happy and Very prosperous year ahead.

Kevin

Choosing an accountant, what the staff say…

When it comes to choosing a firm of accountants, bookkeepers or PAYE experts, the client needs to be sure they are going to be looked after, know that they are getting the best value for money and want to have a good working relationship..

So take a look at and see what the prime entry staff have to say about the business they work in…

Read the full article »

Launch of new leadership programme for 2012

Bournemouth University Centre for Enterprise (CfE) launches a new Leadership Programme.

This Programme will provide a platform for senior representatives of firms with growth aspirations to get together and share knowledge and experience, develop best practice and form close working relationships.

The Programme aims to help senior managers to access peer to peer learning, networks and practical business support and improve their understanding of their business, the sector in which it operates and the strategies it may employ to take the business forward to the next level.

They are looking to set up a number of groups based upon their business sector.  The groups will be led by representatives of the Business and Media Schools from Bournemouth University with input from senior professionals in the sector.

As a general guide, the Leadership Programme is aimed at businesses that have been trading for 2+ years and have a turnover of £1m+.  The most important criteria are that there must be a clear aspiration and potential for growth.

The Leadership Programme will run for 12 months and the groups will meet once a month from 6pm to 9pm.  There is available a Leadership & Management (LMAS) grant and, if successful, the full 12 month Programme will only cost each business £1,000.

If you are interested, or know someone who may be interested, please get them to contact us here at prime entry or call Mobile: 07841 068726 and ask for Mark Painter

Autumnn 2011 Statement from George Osborne

George Osborne delivered his autumn 2011 statement against a continual backdrop of negative economic news with many doom and gloom merchants forecasting that the UK along with other European countries will suffer a double dip recession.

Consequently the challenge for the Chancellor was to find a way of stimulating growth and boost the economy without undermining the confidence being shown by the financial markets and credit agencies towards the UK.

Our thoughts and the response from others we have spoken to is that perhaps it was an unsurprising and disappointed speech and nothing very ambitious to helping small business owners.

For example it is great to see that the main rate of corporation tax is being reduced but this generally only benefits a business making profits of more than £300,000 per year.

However, the introduction of a new Seed Enterprise Investment Scheme (SEIS) from April 2012, which will offer from April 2012 50% income tax relief on investments and offer Capital Gains Tax exemption on gains realised in the tax year 2012/2013 and reinvested in the SEIS in the same tax year seems to be a great initiative.

The main announcements coming out of the autumn 2011 statement we thought are:

Economic and Spending Announcements

  • The Chancellor announced that the OBR now expects UK GDP to grow by 0.9% this year (2011) and 0.7% next year, which is significantly lower than the 1.7% for 2011 and 2.5% for 2012 predicted in March’s Budget.
  • Growth UK GDP for 2012, 2014 and 2015 is predicted to be 2.1%, 2.7% and 3% respectively.
  • Public borrowing will be £127bn this year but decreasing to £53bn in 2015/2016. Although this reduction is not as fast and significant and previously forecast.
  • The debt to GDP ratio is to peak at 78% in 2014-5.
  • Public sector pay will go up by an average of just 1% for the two years after the current two year pay freeze is over.
  • There are to be further public sector spending cuts, which will be used to directly invest in a number of capital infrastructure projects.

Taxation Announcements

  • 100% capital allowances to be introduced for certain areas of the country but again the South and South West seems to have been ignored.
  • It was confirmed that the main rate of Corporation Tax will be reduced to 25% from April 2012.
  • The Capital Gains Tax allowance is to be frozen at £10,100.
  • A new tax relief scheme (SEIS) is to be introduced for individuals who invest in start-up businesses.
  • Planned fuel duty increase planned in January is cancelled and the planned increase in August next year is reduced to 3p per litre.
  • The business rate tax relief holiday for small businesses will be extended until April 2013.

Other Announcements and Measures to be Introduced

  • State pension age to be increased to 67 from 2026.
  • A new National Loan Guarantee scheme to be introduced for businesses with a turnover of less than £50m, which it is hoped will result in a 1% reduction in interest rates charged to qualifying businesses.
  • Two further Enterprise Zones to be created both in the North of England.
  • A new mortgage indemnity scheme to be introduced, which will aim to help up to 100,000 people buy homes with 5% deposit.  In addition the Right to Buy initiative is to be re-launched providing up to a 50% discount for tenants to buy their own homes.  However the current Stamp Duty holiday for first time buyers looks like it is to be abolished.

Hope you have found this summary useful and if you want to find out more about these announcements then please do not hesitate to call us.

Tax Tip on Gift Aid

GIFT AID and giving money to charity

If your taxable income is marginally above the £100k mark, any strategy you can employ to reduce earnings will safeguard your personal allowance and save tax at 40%.

If you wish to donate to charity, then you may wish to understand more how the GIFT AID system works, including options to carry back, contact the accounting and tax team at prime entry and they will be happy to explain more.

But as an example: – If you are a 50% tax rate payer a cash payment to a charity of £5,000, grossed up to £6,250, this will save £1,875 in reduced higher rate tax. (£6,250 x (50%-20%))

And let’s not forget the charity?  You may be out of pocket by £3,125 (£5,000 – £1,875) but the charity will receive £5,000 plus the tax refund £1,250.

Gillingham accountants looking to do things differently

We have been looking at new technologies and how to expand our client base.  We are very customer focussed and always endeavour to meet our clients at their place of work, however we do have clients that are at opposite ends of the country and this works well for us; using cloud based accounting systems, skype conference calls etc so that we can undertake their accounting needs without the need for face to face meetings etc.

So do you think that small businesses who just want a cheaper service, i.e. year end accounts, tax returns and then a quick summary of key points and areas for consideration, all over the internet and for a fixed fee would be open to this option? Although less customer focussed for someone just needing the basics and very cost concious this could be good.

We are interested in offering something different to the market – feedback greatly appreciated

Thanks

Improved Bookkeeping Equals an Improved Bank Account

HMRC is extending the new Business Records Checks initiative, following a pilot programme this year.  The taxman claims that research shows that poor business record-keeping usually leads to an under-declaration of tax.  HMRC reckon they can collect an extra £2M every year by focusing on SME’s poor business record-keeping.

In our experience poor bookkeeping leads to a poor bank account… If you need advice with your bookkeeping or know someone struggling, simply call us for a free quotation, you will be surprised that the cost of service can often pay for itself many tines over!

Pay your PAYE on time or you will get a penalty!

Late payments. Two weeks after the end of each tax month employers must pay their PAYE tax and NI. If you pay by bank transfer rather than by cheque, you get an extra 3 days to settle up. But what happens when the due date is on a weekend? In the past not a problem, you just got a little red demand, which you ignored and that was that.

The taxman can now charge a penalty for late payment for PAYE, even if it is due to the banking system and weekends.

So make sure you have updated your diary to ensure you don’t miss the date.

HMRC warns of surge in phishing – not fishing?

Scam emails:  The Taxman’s latest statistics show that a number of reported e-mails from fraudsters alleging to be from HMRC has increased 300%.  The scam artists are presumably achieving some success otherwise they wouldn’t persist. Read the full article »

So, how is business out there…?

We have just had a very non-inspiring 2011 budget, and  I know from travelling around meeting lots of different people, clients and non clients, everyone Read the full article »

We have moved to new offices…

It is an exciting time at prime entry as 21st March 2011 sees our main office in Gillingham move to new premises.  After nearly 20 years in business working from a converted home office we have finally outgrown our surroundings and have now moved just a few short minutes up the road to:

Unit 20 Kingsmead Business Park,

Gillingham,

Dorset, SP8 5FB

t: 01747 826989

Variable VAT rates 17.5% – 15% – 17.5% – 20%…

VAT rates change again on 4th January 2011 and all Prime Entry and Prime Invoicing users will need to download the latest software upgrades that allow for yet another amendment to the rate.

Please carry out the following steps:
Read the full article »

Downloading the latest version of our software

Before downloading the software, please ensure you have taken a backup of your data.  Our web site always has the latest version of the software, first time installations will always be given a 30 day free trial, and existing users use the same function to upgrade their version.
Read the full article »

Back up your data

Q.        Why do you back up your data?
Read the full article »

What is the secret to success in business?

I have been running my business for nearly 20 years, and over this period of time have worked with many very wonderful people.  Today I have lots of very successful clients, but along the way there have been a few who have failed.   I have worked with people who have started from day one with nothing and been successful and I have also taken people through the court system to bankruptcy and liquidation.

What is the secret for those who are successful?
Read the full article »

Are the banks lending?

Whilst out and about most days meeting not only clients, but also many colleagues and business associates there are definitely mixed messages about how the banks and other finacial institutions are behaving towards lending.
Read the full article »

Set Yourself on Fire!

Have you ever been stuck in a long queue for a Port-a-Loo on a summer’s day?  The thought of shutting yourself in that hot, stench-ridden box after the three thousand  people have splashed and splattered and used up all the scratchy toilet paper before you really isn’t appealing is it? Read the full article »

Setting up VAT codes

To access the screen to make these changes:

  1. From the Welcome screen, click on Set up books on the menu bar.
  2. Click on the Set up VAT codes option.

You will then see this screen:
Read the full article »

The Summary Page

The summary page gives you a wealth of useful information in one central location. Read the full article »

The Sales and Purchase day books

The Sales and Purchase day books are used for recording a list of sales and purchase for a particular month. The totals from the data entered in these books is shown on the summary page. Read the full article »

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