We have been looking at new technologies and how to expand our client base. We are very customer focussed and always endeavour to meet our clients at their place of work, however we do have clients that are at opposite ends of the country and this works well for us; using cloud based accounting systems, skype conference calls etc so that we can undertake their accounting needs without the need for face to face meetings etc.
So do you think that small businesses who just want a cheaper service, i.e. year end accounts, tax returns and then a quick summary of key points and areas for consideration, all over the internet and for a fixed fee would be open to this option? Although less customer focussed for someone just needing the basics and very cost concious this could be good.
We are interested in offering something different to the market – feedback greatly appreciated
Thanks